FAQ
Q1: Are you a trade company or a manufacturer?
We are certainly FDA&CE approved manufacturer specialized in all kinds of braces. OEM & ODM service are available. Our products includes ankle braces, night splints, knee supports, back supports, warker braces, wrist braces, elbow brace, arm slings, cervical collars, hip abduction ,finger splints and more for all parts of body.
Q2: What is the order lead time ?
Normally it will take 15~30 days depends on the specific products. some items can be quicker but some are not. it depends.
Q3: What is your terms of Payment?
We accept T/T, Paypal, Payoneer and other agreed terms of payment
Q4: What's your sample policy and lead time?
We can provide available sample for free, you Just need to pay the shipping cost. the shipping cost is refundable when you officially place your order.
Q5: Do you support OEM and ODM?
Of course, you just need to send us your requirements or product artwork.
Q6: How Do I Place My Order?
Please contact us through email: Sale@medisolemates.com. Our team is here to help with any questions you have before, during, and after placing your order in 24 hours.
Q7: What's your minimum order quantity?
Small order can be accepted if the products are in stock. Our MOQ of pet collar is 200 pieces per design.
Q8: How to conrol Quality?
- All the raw materials by IQC (Incoming Quality Control)before launch whole process into the process after the screening.
- Process each link in the process of IPQC (Input process quality control) patrol inspection.
- QC full inspection before packing into the next process packaging.
- OQC before shipment to do full inspection.
Q9: What is the default package?
The single product is packed in Polybag, and durable cartons with good quality are selected to prevent transportation damage. Customized gift bags or color box are also accepted given the artwork of package are provided.
Q10:What is orthopedic brace?
Orthopedic braces are medical devices designed to address musculoskeletal issues; they are used to properly align, correct the position, support, stabilize, and protect certain parts of the body (particularly the muscles, joints, and bones) as they heal from injury or trauma.Also a device used to restrict or assist body movement. Back brace, a device limiting motion of the spine. Milwaukee brace, a kind of back brace
Q11: What is the difference between a splint and a brace?
Braces provides supports to an injured limbs for an indefinate duration of time while the Splint is used in an emergency conditions to immobolize the injured body area. ... Conversely, Splints typically focus on bone fractures, but may also be used to help treat sprains.
Q12: What are foot braces for?
Foot Braces & Medical Foot Support Braces. ... From arch supports to plantar fasciitis night splints, supports for drop foot, diabetes, bunion splints, compression sleeves, and walking braces, we have the solution to bring your foot injury to recovery.
Q13: What are leg braces used for?
Rehabilitation braces are used to limit the movement of the knee in both medial and lateral directions- these braces often have an adjustable range of motion stop potential for limiting flexion and extension following ACL reconstruction. They are primarily used after injury or surgery to immobilize the leg.
Q14: What kind of brace is good for plantar fasciitis?
Rest, ice and a plantar fasciitis wrap can help speed up the healing process. Aircast WALKING BOOT makes great braces to treat plantar fasciitis. One of the braces to treat plantar fasciitis is the Aircast Airheel. The Airheel employs an effective method to treat heel pain from plantar fasciitis and achilles tendonitis.
Q15: Do knee braces really work?
Knee braces are the least important part of preventing knee injuries or healing after an injury. Good strength and flexibility are much more important. ... Researchers are trying to learn more about how well knee braces really work and when it's best to use them.
Q16: Is it okay to sleep with a knee brace on?
A general recommendation would be that you wear a brace or support during activity and for an hour or two afterwards. If you feel better wearing it longer, that is fine as well. However, we would not recommend wearing any brace or support while you sleep.
Q17: What is BACK BRACE?
Lower back brace, which supports your lumbar spine. ... Improper or poor posture often leads to both lower and upper back pain, and by correcting it, shoulder braces both relieve back pain and help actually solve or avoid the problem in the first place.